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Repair Telecom & Data Equipment

ONE OF THE LARGEST BOARD LEVEL REPAIR FACILITIES IN THE U.S.

In 1986 when D&S Communications started its quest to be a dominating resource in the refurbished equipment business we discovered that to succeed you need to thoroughly test every piece of equipment that is sent to a customer. We also discovered that some manufacturers would use weak components that would cause premature failure in their units. With all of our refurbished gear being sold nationwide we needed to ensure that our products would be better than the manufacturer’s, so we implemented an 18 month warranty and back up our repairs with an Advanced Replacement Program that guarantees 24 hour delivery. D&S invests thousands of dollars into keeping our products on the street longer. As time went on we found that other companies would ask us to repair their products and the process began. Today there are thousands of companies throughout North America that have come to rely on the expertise, knowledge and workmanship of our Repair Services.

We employ over 30 board level technicians and keep the turn around less than 15 days for all of our customers. Our in house paint and refurbish facilities are not to be matched anywhere in the country. With 20+ years of satisfying our customer’s needs, we still repair legacy systems that date back 2 decades.

D&S maintains our reputation for being the best by investing in and repairing the latest products from Cisco, Avaya, Ericsson and Nortel.

More Than 20 Years Satisfying Our Customer’s Needs

Value-Added Advantages

  • A unique Database and Barcoding Program that tracks customer repairs and recurring problems ensuring maximum efficiency and product performance.
  • Extended repair services for a variety of data and computer equipment.
  • Flexible service terms at substantially lower rates than typical service contracts.

Longer, More Extensive Warranties

  • D&S backs its repairs and equipment with complete satisfaction guaranteed.
  • 18 month warranty that surpasses most manufacturers’ guarantees.
  • Emergency-Replacement Guarantee on all critical components.
  • Completely reconditioned equipment and components offering improved performance and longer product life.

Faster Response Time

  • Extensive inventory of in-stock parts and related peripherals.
  • Emergency same-day repair service.
  • Innovative Advanced Replacement Program with 24 hour deliveries.
  • Standard turn around within 10-15 business days for non-emergency repairs.

55,000 sq ft State-of-the-Art Repair Facility

D&S covers the full line of CPE hardware from Nortel, Avaya and Ericsson. Our quality is world renowned and not even the original manufacturer can keep pace with our service.

© 2008 D&S Communications, Inc.