Consulting & Technical Support

NATIONWIDE CONSULTING & TECHNICAL SUPPORT

D&S offers our customers a variety of consulting, technical service and support options. We provide dedicated customer service representatives who learn about each customer’s individual business and technology needs. We provide pre-sale configurations, ongoing technical assistance and 24/7 emergency technical support. We help our customers determine the technologies and configurations that achieve business objectives by understanding their needs and using our expertise and broad range of manufacturer support options to meet their business goals. We are dedicated to meeting or exceeding all agreed-upon Service Level Agreements (SLAs). We also offer online access to service tickets and an online portal for placing orders and requesting service.